Privacy Policy

1. Introduction

OLMY Wraps ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our large format printing business. We respect your privacy and are committed to protecting your personal data in accordance with applicable privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, address, phone number, and email address
• Business information and contact details
• Payment information (processed securely through third-party payment processors)
• Project specifications and requirements
• Communication preferences

2.2 Design Files and Content

In the course of providing printing services, we may receive and process:

• Digital artwork, designs, and graphics files
• Text content and messaging
• Brand assets and intellectual property
• Technical specifications and measurements

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Website usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and delivering printing services
• Processing orders and payments
• Communicating about projects and services
• Improving our services and customer experience
• Complying with legal obligations
• Protecting our business interests and rights

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist in our business operations
• Legal requirements or court orders
• Protection of our rights and property
• Business transfers or acquisitions

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Design files and project materials are typically retained for a period of two years after project completion.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

1. Acceptance of Terms

By using the services of OLMY Wraps, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

OLMY Wraps provides large format printing services, including but not limited to:

• Vehicle wraps and graphics
• Banners and signage
• Wall graphics and decals
• Trade show displays
• Custom printing solutions
• Design consultation services

3. Order Process

3.1 Quotations

All quotations are valid for 30 days unless otherwise specified. Prices are subject to change without notice.

3.2 Order Confirmation

Orders are confirmed upon receipt of signed artwork approval and required deposit payment.

3.3 File Submission

Customers must provide print-ready files in acceptable formats (PDF, AI, EPS, or as specified). Files must meet our technical specifications for resolution, color mode, and format requirements.

4. Payment Terms

4.1 Payment Schedule

Payment terms are typically 50% deposit upon order confirmation and 50% balance upon completion, unless otherwise agreed in writing.

4.2 Payment Methods

We accept cash, check, and major credit cards. A processing fee may apply to credit card transactions.

4.3 Late Payment

A late fee of 1.5% per month may be charged on overdue balances. We reserve the right to suspend services for accounts with outstanding balances.

5. Artwork and Design

5.1 Artwork Approval

Customer approval is required before production begins. Changes after approval may result in additional charges and delays.

5.2 Design Services

Design services, if requested, are charged separately. Design concepts remain property of OLMY Wraps until full payment is received.

5.3 File Backup

Customer files are backed up for two years after project completion. Customers are responsible for maintaining their own file backups.

6. Intellectual Property

6.1 Customer Content

Customers warrant that they own or have the right to use all content provided for printing. Customers indemnify OLMY Wraps against any claims related to intellectual property infringement.

6.2 Trademark and Copyright

We will not knowingly print materials that infringe on trademarks, copyrights, or other intellectual property rights.

7. Quality Standards

7.1 Color Matching

Due to the nature of digital printing, exact color matching cannot be guaranteed. We strive for the closest possible match to approved proofs.

7.2 Material Specifications

We select appropriate materials based on intended use and customer requirements. Material performance is subject to manufacturer specifications.

8. Delivery and Installation

8.1 Delivery Times

Delivery times are estimates and may vary based on order complexity and current workload. Rush orders may be available for an additional fee.

8.2 Installation Services

Installation services, if provided, are subject to separate terms and conditions. Weather and site conditions may affect installation schedules.

9. Warranty and Limitations

9.1 Product Warranty

We warrant our products against defects in materials and workmanship for a period of 30 days from delivery. This warranty does not cover damage from misuse, weather, or normal wear.

9.2 Limitation of Liability

Our liability is limited to the cost of reprinting defective items. We are not liable for consequential, incidental, or special damages.

10. Cancellation Policy

Orders may be cancelled before production begins. Cancellation fees may apply based on work completed. Orders cannot be cancelled once production has started.

11. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including but not limited to natural disasters, labor disputes, or supply chain disruptions.

12. Governing Law

These Terms of Service are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Madera County, California.

13. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website or notification to customers.

14. Contact Information

For questions regarding these Terms of Service, please contact us at: